("we", "our", or "us") provides an e-commerce platform (the "Site") that allows users to purchase physical goods and access a personalized subscription service (the "Service").
This service agreement ("Agreement") is entered into by and between and you and is effective as of the date of your use of the Site or the date of electronic acceptance. This Agreement sets forth the general terms and conditions (the "Terms") of your use of the Site and/or our Services as purchased or accessed through the Site. By using this Site or signing up for any part of our Service you agree to be bound by these Terms. If you do not agree with or do not comply with the Terms, you should not enter the Site or register for the Service.
We may, at our discretion, and at any time, make changes to the Terms. If we make material changes to the Terms, we will provide you with notification as appropriate (e.g., by banner pop-up on this Site). Any changes shall be deemed to be in effect immediately upon their publication, and your continued use of the Service after modification will constitute your acceptance of the changes.
If you disagree with any changes to the Terms and do not wish to continue using the Service after changes have been made, you may terminate this Agreement by contacting our Customer Support team.
To use the Site and access the Service, including the Loyalty Club and Monthly Premium Membership, you must create a user profile under one account ("Your Account"). Only the Account holder, and those with expressed permission from the Account holder, may create a profile.
We will require the following information from you to create an Account and provide you with the Service ("Account Details"):
"Payment Card" means a current, valid charge or credit card. By providing a Payment Card you authorize us to charge you a monthly fee and any applicable taxes corresponding to the payment plan selected below.
Once your sign-up is complete, you can update certain details, such as your Payment Method, email address, or membership settings, by logging into the Member Area (also referred to as "My Account" in these Terms). Payment information updates will be tied to the associated payment method.
Our practices surrounding the collection and use of information you provide us are governed by our Privacy Policy which is incorporated into these Terms by this reference. By agreeing to these Terms, you acknowledge and agree that your presence on the Site and use of the Service are governed by our Privacy Policy.
Your use of the Service is contingent upon your access to the Internet via a computer, mobile device, streaming media player, or other device. You are also required to download and install our specific software applications and provide us with one or more Payment Cards.
Please note that if you do not wish to join the Loyalty Club or subscribe to a Monthly Premium Membership, you can still purchase physical products from our Site. To place an order, you will need to provide the following information:
By placing an order, you agree to pay the total amount indicated, including any applicable taxes, shipping fees, and handling charges.
We will process and ship your order as soon as possible. Shipping times may vary depending on your location and the availability of the product. You will receive a confirmation email with tracking information once your order has been shipped.
Please note that we are not responsible for delays caused by third-party shipping carriers or customs clearance processes. If you experience any issues with your delivery, please contact our Customer Support team.
If you are not satisfied with your purchase, you may return the product as indicated in our Return Policy, which has detailed instructions on how to initiate a return.
Refunds will be processed to the original Payment Card used for the purchase. Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped or defective product).
At our discretion, we may offer a variety of Monthly Premium Memberships, including promotions. Some Monthly Premium Memberships may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you.
The requisite Monthly Premium Cost and any other charges you may incur in connection with your use of the Service will be charged to you every 30 days from the commencement of your Monthly Premium Membership.
We reserve the right to change the terms of your Monthly Premium Membership, including price, from time to time. Any changes relative to pricing will become effective at the beginning of your next billing cycle following the date of the change.
You may be able to modify your Monthly Premium Membership (e.g., through an upgrade or downgrade). To change your Monthly Premium Membership, contact our Customer Support Team through our contact form. You will also have to authorize any applicable changes in pricing to be charged to your Payment Card.
You can also cancel your Monthly Premium Membership at any time. See further details below.
Please note that should you cancel your Membership, you may still be able to enter the Members Area and view available Content. However, you will not be entitled to benefit from the use of our Content or any of the other features available on the Site. Should you wish to access Content, you will be required to upgrade your Membership to a Monthly Membership Plan.
By signing up for an Account, you automatically join our Loyalty Club. As a member of the Loyalty Club, you will benefit from a 20% discount on all items purchased on the Site. Please note that the discount percentage is subject to change without notice.
Each month that you remain an active user (i.e., you are charged for your Monthly Premium Membership), you will accumulate credits in your Member Area. These credits can be used to purchase additional goods or services on the Site. The number of credits accumulated per month may vary and will be disclosed in your Member Area.
Credits have no cash value and cannot be transferred, exchanged, or refunded. Unused credits will expire after 12 months of inactivity.
By subscribing to a Monthly Premium Membership, you authorize us or our payment processor to charge the applicable recurring subscription fees to your designated Payment Card unless and until you cancel your subscription. We automatically charge your Payment Card on the calendar day corresponding to the commencement of your subscription. The interval of time between each payment due date will correspond to the term of your Monthly Premium Plan (the "Billing Period"). In the event your Monthly Premium Membership began on a day not contained in a subsequent billing cycle, we will charge your Payment Card at the end of the 30-day period following your previous payment (e.g., if your Monthly Premium Membership commenced on January 31, your next billing date would be March 1, following a 30-day cycle).
If, for any reason, we are unable to charge the Monthly Premium Cost to your Payment Card, we will make additional attempts to process the payment before your next billing cycle. If we are unable to charge your Payment Card after the expiration of this period, your Monthly Premium Membership and/or any other applicable part of the Service may be suspended until we have successfully charged a valid Payment Card.
You agree that, on registration for a Membership, you authorize us to place a pre-authorization hold (usually between USD $1.00 to $2.00) on your Payment Card to validate your billing address and other Payment Card information. This temporary hold will typically be released within three (3) to seven (7) business days. We advise that you check with your service provider for details of their authorization arrangements. You agree that we will not be responsible for any results, such as an overdraft fee, that may occur to your account with a financial institution as a result of such authorizations.
We reserve the right to charge you reasonable “administrative” fees for:
These fees may include, but are not limited to:
Be aware that your Payment Card issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your payment. Local tax charges may vary depending on the payment method used. Check with your service provider for details.
If you elect to use a different Payment Card from the one you selected during registration, or if there is a change in your Payment Card’s validity or expiration date, you may edit your Payment Card details in the "My Account" section of the Site. You are solely responsible for keeping your Payment Card details up to date and, through acceptance of these Terms, you authorize us to continue billing you and acknowledge and accept that you will remain responsible for any accumulated unpaid fees.
If your Payment Card expires and you do not update your Payment Card information or cancel your account, you authorize us to continue billing you, and you will remain responsible for any accumulated unpaid fees relating to our Service.
To avoid any unwanted charges, please be sure to read the complete details of the intended Membership during sign-up.
To the extent permitted by applicable law, payments are non-refundable, and we do not provide refunds or credits for any partial-month membership periods or for unused Content. You may, however, be entitled to a refund of the Monthly Premium Cost where this sum has been applied to your account in breach of the Terms and Conditions.
We may, in our sole discretion, issue refunds in the following circumstances:
We do not offer refunds where:
Where applicable, free trial offers continue until cancelled. The membership lasts for the period specified during sign-up. If you cancel your subscription during the initial free trial period, you will not be charged. By starting your free trial, you authorize us to continue your month-to-month subscription (and to charge you at our then-current monthly rate) automatically after the conclusion of the initial free trial. Subscription fees will be charged monthly to the payment method provided until your subscription is cancelled.
The Service and the Content remain the property of or our licensors. On registering for a Membership Plan, you will be granted a limited, non-exclusive, non-transferrable, revokable license to view available Content for your personal, non-commercial use only on the condition that our intellectual property rights in relation to the Content and our materials are observed.
The materials displayed on or found in the Site including, without limitation, all software, layouts, content, editorial materials, informative content, photos, images, gaming apps, sound files and clips, video footage, short features, visuals, and other graphic materials, and names, logos, trademarks and service symbols (the "Resources"), are the personal property of or our licensors and protected by intellectual property laws.
Our company name, design and related symbols are trademarks of and all rights are reserved.
You agree not to duplicate, modify, create derivative works from, display, perform, disseminate, spread, publicize or circulate any Resources to any party (including, without restriction, the display and intent to distribute the Content via a third-party website). You further agree that you will not disassemble, take apart, or otherwise amend the Resources. UNAUTHORISED USE, COPYING, REPRODUCTION, MODIFICATION, PUBLICATION, REPUBLICATION, UPLOADING, FRAMING, DOWNLOADING, POSTING, TRANSMITTING, DISTRIBUTING, DUPLICATING OR ANY OTHER MISUSE OF ANY OF THE RESOURCES IS STRICTLY PROHIBITED. Any use of the Resources other than as permitted by these Terms will violate these Terms and may infringe upon our rights or the rights of the third party that owns the affected Resource. You agree to report any violation of these Terms by others that you become aware of. You are advised that we will aggressively enforce our rights to the fullest extent of the law. We may add, change, discontinue, remove or suspend any of the Resources at any time, without notice and without liability.
You agree not to use the Site or Services in any way that:
All Account Details you submit must be accurate and updated, where appropriate, via the "My Account" area login. You are required to keep your private information, including your password, confidential. You should notify us, by using the contact form in our Help Center, if your password is lost or stolen, or you suspect any unauthorized use of your account.
Respecting intellectual property rights is important to us. If you deem that we have infringed your intellectual property rights (e.g., copyright), you must alert us, in writing, and provide us with the following details:
This information should be sent to us by using the contact form in our Help Center, with the subject: "DMCA Take-Down Notice". The supply of the aforementioned information in no way constitutes an admission on our part as to any alleged infringement and shall be used for investigative purposes only.
Our Service is provided "as is" and "as available".
We make no guarantee as to the availability of a specific item of Content or the minimum amount of Content available in any Monthly Premium Plan. Additional terms applicable to a given Membership will be indicated upon sign-up. The Site may be unavailable from time to time due to maintenance or malfunction of computer equipment or for various other reasons. We assume no responsibility for any delays, interruptions, errors, defects, omissions, or deletions related to communications line failure, operation or transmission, or alteration of, theft or destruction or unauthorized access to user communications. We are not responsible for any technical or non-technical malfunction or other problems of any hosting services, computer systems, servers or providers, telephone networks or services, computer or mobile phone equipment, software, email failures, or issues due to traffic congestion on the Internet or in connection with the Site, including injury or damage to any user's or other person's computer, mobile phone, or other hardware or software resulting from using or downloading materials from the Web and/or the Site.
This Agreement and, consequently, the Service we provide to you, will continue until terminated by you or us. The license to utilize specified Content, however, remains revocable at any time.
Should this Agreement be terminated (by either party and for any reason) or if we suspend your Account or access to our Service, you acknowledge and agree that we will have no liability to refund you any sums already paid to the fullest extent permitted by law.
We reserve the right, in our absolute discretion, to decline to provide you with any or all of the Service or to refrain from conducting any business with you.
You can terminate this Agreement and cancel your Membership at any time. You will continue to have access to the Service through the end of the applicable monthly billing period. To the extent permitted by applicable law, payments are non-refundable and we do not provide refunds or credits for any partial-month membership periods.
To cancel your plan, contact our Customer Support team through our contact form.
We reserve the right to immediately terminate or restrict your use of the Service at any time, without notice or liability, and for any reasonable cause (e.g., if we determine that you have breached these Terms, made unauthorized use of the Service, violated any law, rule, or regulation, engaged in other inappropriate conduct, or for any other business reason).
The Site, the Content, the Service, and any Resources needed for the Service are provided to you on an "as is" and "as available" basis without any warranty or condition. In this regard, the Service may not be uninterrupted or error-free. You waive all special, indirect, and consequential damages against us. These terms will not limit any non-waivable warranties or consumer protection rights that you may be entitled to under the laws of your country of residence.
The Internet may be subject to breaches of security. We are not responsible for any resulting damage to any user's computer from any such security breach, or from any virus, bugs, tampering, unauthorized intervention, fraud, error, omission, interruption, deletion, defect, delay in operation or transmission, computer line failure, or any other technical or other malfunction. You should also be aware that email submissions over the Internet may not be secure, and you should consider this before submitting any information to anyone over the Internet. We make no representation or warranty whatsoever regarding the suitability, functionality, availability, or operation of the Site.
Under no circumstance shall we, our affiliates, and/or any of their respective directors, officeholders, employees, brokers or other representatives be liable for any direct, indirect, incidental, or aggravated losses (including loss of data, revenue or profit, loss of or damage to your property, as well as unaffiliated claims) or any additional losses of any kind, arising out of or in connection with: the Site; any Materials or information appearing on the Site; any software, tools, tips, goods, or offerings available through, found in or publicized on the Site; any link provided on the Site.
To the fullest extent applicable under law, you agree to indemnify and hold harmless our directors, shareholders and officers from damages, losses and reasonable legal fees and costs related to:
All assertions, problems, or controversies (regardless whether in contract or regulation, or otherwise, and regardless whether current, past, or future) arising out of or with reference to:
Where permitted by applicable law, you and agree that each party may bring claims against each other in an individual capacity. You agree not to commence or participate in any class or representative action against us.
All of the Terms and Conditions must be managed, interpreted, and enforced with regards to the regulations of without reference to conflict of laws.
You can contact us by using the contact form in our Help Center.
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services are restricted in the following countries:
Afghanistan, Anguilla, Albania, Angola, Bosnia and Herzegovina, Barbados, Burkina Faso, Burundi, Benin, Botswana, The Democratic Republic of the Congo, Central African Republic, Congo, Cote d'Ivoire, Cameroon, Cuba, Djibouti, Algeria, Egypt, Western Sahara, Eritrea, Ethiopia, Gabon, Ghana, Gambia, Guinea, Guinea-Bissau, Indonesia, Iraq, Islamic Republic of Iran, Kenya, Liberia, Lesotho, Libya, Montenegro, Madagascar, Macedonia, Mali, Mauritania, Malaysia, Mozambique, Namibia, Niger, Nigeria, Pakistan, Reunion, Romania, Serbia, Rwanda, Sudan, Sierra Leone, Senegal, Somalia, Swaziland, Chad, Togo, Tunisia, United Republic of Tanzania, Uganda, Zambia, Zimbabwe, Kosovo